A blog about design, education and anything else that takes my fancy

Monday, May 31, 2004

Eric Idle presents... The FCC Song.

I have to admit I'm a real Python fan. I can quote The Holy Grail and Life of Brian till the cows come home. So it's always nice to see the surviving Pythons doing what they did best.

Eric Idle's pretty much a permanent US resident now, but he might not be for much longer if this song is heard by the people he sings about. For non-Americans, the FCC is the Federal Communications Commission. Other than that, I think all the stories he refers to have been well and truly covered in the UK press, so should make sense.

"Here�s a little song I wrote the other day while I was out duck hunting with a judge� It�s a new song, it�s dedicated to the FCC and if they broadcast it, it will cost a quarter of a million dollars."
Download it here (3.1Mb)

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Sunday, May 30, 2004

S:Team

A couple of years ago I started teaching myself computer programming. But not being the sort of person who can go step by step through the usual "Hello World!" routines I decided instead to create a couple of applications that I thought would be useful.

The first, Daydreamer XMLwas a rudimentary content management system for Dreamweaver that predated "Contribute" and was designed to solve a particular problem I was having in my job at the time. If you use Dreamweaver, give it a go. Version 2 is nearly complete but after Macromedia brought out contribute I gave up. MacUser, a UK magazine actually featured DayDreamer as a "Top 10 Web Utility" on their cover CD so maybe I was on to something!

My current project is something called "S:Team" (i.e. "esteem" - geddit?)

"S:Team is an online tool to help you identify your strengths and weaknesses when working and studying as part of a team. S:Team will help you identify your teamwork tendencies, and to identify the roles that others can play too."


It's a tool initially designed for students after i got fed up with colleagues sticking them into groups and expecting them to get on with each other for team-based projects. I created a version in Javascript and, simultaneously, in REALbasic, and it works quite well. I even sold a copy!

Last Christmas I decided to improve it and started on version 2, this time in Flash using Actionscript 2. Again, it's just about finished but the last six months have been quite hectic. I'm hoping to sort it out over the summer. But last week S:Team was "announced" to the art and design academic community in a publication my department produces, so the past few days I've been busy making the site a bit more user-friendly. Feel free to give it a go - the online version works and is free for individual use. If you want to use it with staff or students you need to buy a site license. Version 2, which will be free to owners of version 1, should be out in September and it's looking much better.

When I used S:Team with students back in 2002 it worked a treat - none of the teams had any problems that couldn't be sorted out. Teamwork is something that should be taught properly, not just used as a quick fix to staffing problems. S:Team helps that process, I hope.

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Welcome, Icelanders!

The ability of information to spread virus-like never ceases to amaze me.

I've noticed quite a few hits to this site coming from a link over on the Icelandic National Team site to my "Graphic Design Education is Failing Students" story, which is still the most visited post on this site. I can't read Icelandic so am not sure whether the link is along the lines of "you must read this, it's great" or "you must read this, it's laughable!" Whatever, I'm grateful for the reference.

I'm guessing the site is about Graphic Design from the few recognisable words I can see. I wonder what the nature of the debate is over there? So far this has been dominated mainly by US contributors (in fact I appear to be the only Brit that I can find and the only non-North American writing on the subject). It'd be nice to hear from someone from other countries, either privately or using the comments link (you can post anonymously incidentally!). If you do email me privately (using the link under my profile) let me know if you're happy to be quoted here.

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Danielle Foushee's Rant

Danielle Foushee's "rant" over on her site strikes a chord. Much of what she says about the state of graphic design education (this time in the USA) echoes my thoughts on the UK state of affairs.

The link above will take you to the article directly, but check out her whole site at www.daniellefoushee.com

I'm wary of quoting whole articles as I think people should visit the author's site and support it in whatever way you can. Equally, however, I'm wary of selectively quoting for fear of skewing the argument to support my own. But Danielle's comments are worth giving some space to here. She is a practitioner teaching in higher education, but a rarity (by UK standards) in that she sees her subject as a body of knowledge and practice. It's more than just "the visual", far more. But the rot has set in and will be difficult to put right.

Danielle can come on the bus. The more I think about it the more there's a need for some sort of conference on the issue (fancy a trip to Brighton, anybody?) or a manifesto from those of us who believe in design education.

Rant : February 12, 2004

Yesterday was the first meeting of a new, weekly, extra-curricular reading and discussion group for my graphic design students at X University (a Reasearch I university). Most of the students are seniors, about to graduate. They are not yet ready to compete in our harsh world�where visual ideas are sucked up in a cultural black hole and then spit out again as waste. The ten students who participated in this inaugural meeting are good-enough students: eager and enthusiastic. They want to learn as much as they can about graphic design and the creative process. I think the reading/discussion group is a great idea for undergraduates, and I�m glad the students are so zealous. They will learn a lot, and will hopefully find some context for their practice that has more meaning than blind commercial output.

As I�m trying, on the most basic level, to give these students a theoretical and philosophical foundation for graphic design thought and practice, I read continually in Emigr� (and elsewhere) about the sorry state of affairs in the Graphic Design community. This constant pessimism among our profession�s most outspoken pundits makes me feel defeated�like I�m fighting a losing battle�even as I agree to spend hours of my free time with students.

There are too many so-called �graphic design� programs in this country, spitting out underqualified graduates at an alarming rate. Many of these students barely have the skills to discuss simple composition and hierarchy issues, much less to articulate critical or conceptual ideas. These �graphic design� programs many times are not teaching Graphic Design at all.

In my view, Graphic Designers do not simply throw their work around like candy hearts on Valentine�s Day! We disseminate ideas. The business of Graphic Design is as important (perhaps more-so) as the writing of literature or the making of music. Graphic Design grabs people at their cores. It generates desire, it makes people act, it changes our minds, it appeals to our emotions and to our intellects.

Many 4-year �graphic design� programs are merely teaching students how to become technicians, not creative thinkers. Many faculty members believe that if they can teach the students how to use the relevant computer software, they have done their jobs.

[...]

Teachers are part of the problem in other ways, too. I think many teachers refuse to collaborate with their students. They refuse to listen to their students� concerns and questions, while demanding to be the center of attention and authority in the classroom. I have seen this at all of the institutions in which I�ve taught, and have probably been guilty of this myself. Students have vast, varied, and interesting experiences that can enhance the dynamic of the classroom, and they have a lot to teach the instructors themselves. Students often act as catalysts for new lines of inquiry in relation to course material and professional/academic practices of faculty. When instructors are closed to this kind of interaction with their students, many opportunities are lost.

There is another problem. Graphic design programs in many institutions are housed under Fine Arts Departments, and are all-too-frequently the disrespected cash cows for dwindling painting and sculpture programs. Universities are receiving less and less money each year from legislatures, so art departments accept more and more graphic design students to help pay the bills�these programs often cannot or simply refuse to hire new faculty to support this rise in student population.

[...]

I will start with some thoughts of my own: I believe that design education is where the ball could get rolling again. Let�s start by creating a standard for Graphic Design educators�a barometer that can be used to evaluate instructors and professors on their abilities. Then, lets give the best of these teachers some kind of certification based on these ideals. Institutions, then, would have a measuring stick by which to judge faculty applicants as being more or less qualified to teach Graphic Design. Once this system has had time to permeate design academia, the best programs will rise to the top and others will simply fall away or become irrelevant. This will take time, but the Graphic Design profession will not simply make corrections by itself. The most logical place to start, as I see it, is with an educational system that can either perpetuate the current status quo or reinvigorate a new sense of interest in theoretical and practical dialogue among Graphic Design�s practitioners, educators, and theorists.

Hopefully, I will have some effect on the students in my weekly reading group here at X University. I want to cultivate in them a passion for learning, an ability to recognize good ideas, a desire to continually push the boundaries of their abilities and knowledge, and the confidence to eagerly discuss their endeavors with peers and collaborators. Maybe if I can reach these ten students, then they will be able raise the bar for their classmates by infecting them with a heightened sense of competition and focus.

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Friday, May 28, 2004

Compensation Culture Comes to the UK

After reading this article, I'm gonna sue everyone who reads this blog for the RSI that writing these posts is causing me. So there.

Actually, I think I will sue my local Co-Op supermarket. For Lent this year I decided to give up chocolate and crisps but then discovered these wonderful flavoured "milk shake" sweets. Before I knew it, I was eating a packet a day and, occassionally, two. I put on four pounds which I am now desperately trying to get rid of. So I think I will sue them, what do you think?

In fact, now I've written about them, I need a fix. That's how addictive they are!

The Guardian | Fri May 14 2004 | page 7 | UK News: "Manchester's biggest shopping centre is attracting an un-welcome type of customer: a plague of compensation-hunters with exotic grievances.

Recent claims against the Trafford Centre on the orbital M60 include a demand that the three miles of walkways be carpeted to avoid a repeat of a woman's swollen ankles after hours of shopping.

The �900m mall has also been asked to pay medical bills for another shopper left with a cricked neck after 'shock at the sudden movement of a street artist playing a human statue'.

Both bids failed, along with an attempt at compensation from a 'shopper of Jordan proportions' [note for non-UK readers: Jordan is a "model" in the UK with famously large breasts] allegedly trapped by her bust in a revolving door, suffering injury and distress. The centre has told would-be litigants that it should not be seen as a soft touch, ready to pay 'no win, no fee' lawyers on the grounds that fighting demands would be cheaper than a minor payout. The director of operations, Steve Bunce, backed the warning with a list of the '10 most staggering' claims attempted by Trafford Centre lawyers this year.

'The number of people claiming against the centre is negligible in comparison with the number of customers, but we are exasperated and amazed by the basis for some claims,' said Mr Bunce. 'They reflect the compensation culture which is fuelled by the advertising campaigns claiming 'no win, no fee'. Many claims are blatantly fraudulent.'"

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Thursday, May 27, 2004

Design Observer: writings about design & culture: Annals of Academia, Part II: Graphic Design and The New Optimism

An interesting article, and lots of interesting discussion over at Design Observer. I've got some thoughts on this but I need to get on with some essay marking - spookily, given the content of the article, including some very interesting takes on Roland Barthes, and 35 first year essays that specifically challenge them to link theory with practice... More on that later. In the meantime, read Jessica Helfland's interesting article, and the discussion it provoked, of which this is just a taste:

"In general, we introduce theory in the classroom not because of the product it generates so much as the process it informs; but in the absence of an original idea, students often see theory as a validating conceptual armature, a crutch. This is where our educational system fails us: for as long as the connection bewteen theory and practice remains thwarted by poor pedagogical direction, we cannot expect our students to know the difference."

Incidentally, it's interesting to see that the same old faces (in the nicest possible way) keep cropping up in these conversations. It feels like I'm on the bus I mentioned earlier!

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Wednesday, May 26, 2004

Fire devastates Saatchi artworks

I'm not a huge fan of modern art, but today's fire is a tragedy. Even if you think most of it was rubbish, we can't predict what future generations might have made of it.

A former colleague taught Tracey Emin. Apparently her tent 'Everyone I have ever slept with 1963-95' caused a few raised eyebrows and red cheeks among the staff...

I'm starting my own version. I think a handkerchief will be easier to store, anyway.

Proof that every cloud has a silver lining: I would have thought the fire is an ideal candidate for the next Turner Prize?


BBC NEWS | Entertainment | Arts | Fire devastates Saatchi artworks
: "Modern art classics like Tracey Emin's tent and works by Damien Hirst, Sarah Lucas and Gary Hume were lost.

Art storage firm Momart's warehouse on an industrial estate in Leyton, east London, has been largely destroyed and small fires are still burning.

A spokesman for Saatchi said he was 'absolutely devastated' and the cost was likely to run into millions of pounds.

He confirmed that Emin's tent - 'Everyone I have ever slept with 1963-95' - and her piece known as The Hut had been lost.

Works by Patrick Caulfield, Craigie Horsfield and 20 pieces by Martin Maloney were also destroyed. Hell, by brothers Jake and Dinos Chapman, may also have perished.

They represent some of the cream of the so-called 'Britart' movement of celebrated modern artists."

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Food Poisoning

I managed to poison myself on Monday. I made a lovely chicken salad, with two bits of chicken breast lightly fried in olive oil. Nice and brown on the outside, completely raw on the inside. Heaven knows how the bugger didn't cook right through.

Anyway, I got off pretty lightly - a sleepless night, dizzy spells at work the next day and constant feeling of nausea.

Working at home today, though, still feeling rough. Even the cat's stopped talking to me.

So, courtesy of a fellow member of my local Mac User Group, is some advice for the barbecue season (here in the Northern Hemisphere at least)

When cooking chicken, cook long and slow and baste and turn regularly. Pay particular regard to the cooking times for the weight of the bird. If it was bought frozen, make certain it's thawed properly using frequent changes of COLD water in a bowl. Inspect the insides to make absolutely certain it's thawed. The meat should be cold but not solid. A good way of adding heat to the bird at the beginning of the process is to stuff it with blend of hot chestnut, sage and onion stuffing.

Towards the end of the cooking time, stick a skewer or sharp knife into the thickest [and most dense] part of the legs. The juices that come out should run clear. Do this in good light. If the juices are even a bit pink, nasties are still alive in there waiting to do you in!

Pork is a bugger too but chickens are the worst. This is why some religions which have developed in hot climates have rules built into their faiths about meat and fish.

Remedy after the pecking one has got you: Drink lots of warm water, take Immodium and eat rice for a couple of days. [Chinese advice]


Talking of chicken, has anyone noticed the ads on TV at the moment for "new" Chicken McNuggets? The tagline at the end: "Now made with tender chicken". Am I the only one who finds that a little worrying?

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Affect v Effect

Since starting this blog a couple of weeks ago by recycling two old opinion pieces I wrote some time before, I've been struck by the amount of excellent writing that is going on around the subject of, to put it crudely, "what is design?" I tend to focus on Graphic Design out of habit, but I think a lot of the basic discussion is applicable to any field (though I suspect fashion designers might disagree - they usually do ;-)

What has really struck me, though, is that whereas I used to feel (and at one point was made to feel) as though my views were "wrong", I have found they are shared by most people writing on the subject - with important variations, of course, but broadly in sync enough that I don't think a fight would break out if we found ourselves stuck on a bus together.

My experience over the past few years in the UK has been that design is moving towards the "conceptual" and away from the rather more concrete "concept", and I suspect this is partly to do with the celebrity status of designers, and the confusion in people's minds between design on the one hand and style on the other. I've never interviewed a potential student who has said they want to study design because they want to communicate, but have detected a lot of the "because it's glamorous" in their responses. (That was partly why I did it, I admit!)

Consequently, design has become a thin veneer of a subject. Indeed, it has become an activity, not a body of knowledge, and teaching of design has, in some places, focussed purely on "doing" and "impressing", going for the "wow" factor - affect rather than effect?

I don't think this is sustainable. We're now in a situation where the only noticeable advances in graphic design occur when a new version of Photoshop comes out, and thousands of people simultaneously discover a new filter. Lens flares, page curls, bevelled edges... I'm as guilty as anyone.

Is this what design is all about?

Question: why do advertising agencies in the UK looking for new creatives prefer to recruit graduates from humanities rather than arts subjects?

Anyway. Blood pressure rising, must stop.




An interesting post over at Point today, with a comment by Andrew Blauvelt that I would like to quote deliberately out of context for a moment:
"Does graphic design have enough substance (i.e., a coherent �something�) to be the subject of such analysis? Autonomy would be important in order to isolate aspects of history, theory and practice that are meant to preserve and foster the possibility of independent direction and development of graphic design and is intended to be distinct from certain avant-gardist positions, mostly borrowed from art, that tend to suggest a split from social reality, which is very difficult for design to attain."


That's the sort of quotation an evil teacher might set as an essay question with the word "discuss" at the end. Mwa-ha-ha (evil laugh). I like it...

For the full context, read this interview with Blauvelt, then the article at Point.

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Tuesday, May 25, 2004

"Trust me, I'm a designer!"

Over the past couple of days I've been thinking about the web site I redesigned that the client wanted to look like the old one, and about the role of the designer.

Something that kept cropping up in my mind was a BBC TV programme called Changing Rooms, that has now been shown and remade around the world. In particular, one designer called Lawrence Llewlyn Bowen (who now presents the show over here). Invariably his designs would be greeted with horror by home owners to which he would respond "Trust me, I'm a designer!". In fact it's not just him. Virtually all the interior designers on the programme go through the ritual of opening a tin of paint to gasps of horror from their "clients" who, by the end of the show, usually end up liking it. I don't think it's a particularly British reaction, but it is typical that we tend to dislike ideas but like the application - we visit stately homes and marvel at the red or green walls, but insist on spreading magnolia (white/beige) all over ours.

Anyway, it got me wondering how the courtship ritual between designers and clients should go. Lawrence Llewlyn Bowen adopts the "trust me, I'm a designer" route, along with a faux arrogance and celebrity status that helps him pull it off. Most designers, though, don't have the luxury of being "famous", even though that's what often draws people into the profession, and are often less trusted in decision making than your average plumber. I've often wondered why design is a profession that non-designers think they can do better than designers. (At a party on Sunday the hosts had, in their bathroom, a poster of Charles Rennie Mackintosh competition designs, many of which failed to win, and none of which survived untouched by the clients' blue pencils. It happens to us all...)

At the end of the day, designers service clients, not their own egos, but if the ego isn't served in some way the designer will soon find another profession. A design curriculum needs to recognise this, I think - currently most design courses inflate the ego of students and place the teacher as an expert in what's good and bad. They don't focus on the rationale of the design problem, or the selling of the concept, nor on the modifications that almost always take place after the client has had their say (they are paying after all).

My post on Saturday was ego-driven. "The client is a fool! I am a designer!" I still think he is wrong, and that I was wrong to take on a job without following basic procedures like getting a written brief, analysing the current site with the client and some users and so on. Who's the fool? Answers on a postcard...

Coincidentally (as seems to be the way) I'm not the only person looking at home makeover programmes as a lesson in design skills. This morning I find an article at Boxes and Arrows entitled "The Confidence Game". Extracts below, but check out the full article.

"The result a client wants � satisfied users � is not something the client can know has been achieved until well after the product is finished. Yet designers are selected with their designs unseen, and approval to begin building according to a design is usually given by someone who does not have the time or inclination to account for all its details. ...

A designer who chose the colors and textures without consultation would stand out as arrogant and tyrannical; a designer who badgered the clients about where they think the sink should go would seem insecure, incompetent, and sycophantic.

...

A design does not sell itself, and the sales process is not entirely rational.


It surprises me that the design profession � while full of people who are knowledgeable about technology, technology cultures, and human motivation � complains so often (usually legitimately) about the lack of respect for our work. Turning to ROI and other seemingly logical or quantitative arguments to convince others of the importance of software design seems misdirected since we ought to have the skills and knowledge to make compelling arguments based on understanding what clients really want. Sales is about listening and solving a customer�s problems with available products and services. The same is true for design. As good listeners with a deep understanding of our audience and a range of skills to choose from, we designers should be good at selling our ideas, and unafraid to think of it that way."

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Monday, May 24, 2004

Gay Teletubbies

I had an interesting conversation with students about the merits or otherwise of the Teletubbies the other day. (Yes I get paid to do things like that!) Personally I am an admirer of the effect they have on small children (though the various Simpsons take-offs have forever ruined their wholesome image in my mind, I'm afraid).

Looking around the web to arm myself for any future discussions I found an interesting article on the merits of the TTs as role models, particularly as Tinky Winky is gay. Apparently.

Some people have nothing better to complain about. From www.theory.org.uk:

"In the United States of America, the conservative religious leader Rev. Jerry Falwell suggested that the bag-carrying purple Teletubby, Tinky Winky, was promoting a gay lifestyle to children. The argument was made in the February 1999 issue of Falwell's monthly magazine, National Liberty Journal.

The article, entitled 'Tinky Winky Comes Out of the Closet', claims: 'The sexual preference of Tinky Winky, the largest of the four Teletubbies characters on the series that airs in America on PBS stations, has been the subject of debate since the series premiered in England in 1997.

'The character, whose voice is obviously that of a boy, has been found carrying a red purse in many episodes and has become a favorite character among gay groups worldwide.'

Fearless in their pursuit of the truth, the NLJ reporters have, er, discovered what colour Tinky Winky is, amongst other soaraway revelations: 'Further evidence that the creators of the series intend for Tinky Winky to be a gay role model have surfaced. He is purple -- the gay-pride color; and his antenna is shaped like a triangle -- the gay-pride symbol'.

Obviously, no-one is safe from the sordid homosexual antics of the Teletubbies: 'These subtle depictions are no doubt intentional and parents are warned to be alert to these elements of the series. However, many families are allowing the series to entertain their children.'"

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Saturday, May 22, 2004

Clients - Who'd Have 'Em?

Earlier I expanded on a comment by Paul Rand to suggest that autonomy of the designer to make design decisions is inversely proportional to the design knowledge of the client.

Little did I know that only two days later I would experience this first hand. A web site redesign I undertook for a client, in which I made it accessible and usable, and replaced black and neon backgrounds with purple text for something far more sedate and becoming the client's business was rejected. "That won't do at all" I was told. "We want to put people off looking at the site - we don't want to attract the wrong sort of people."

The site is for a university faculty, and the theory is that people who are put off by purple text on a black background are not the right sort of students they want... Presumably they only want people who live in a time warp? That one of the courses deals with aesthetics, and another with decorative arts is something that will keep me amused for years to come.

At first I protested, and rejected notions that I should use lots of low res badly scanned images as back buttons etc, suggesting that the site had to comply with disability legislation (which it does at the moment), and implying I wouldn't be responsible for designing a site that broke the law (never mind any rules of good design ever written). But this morning I woke up and thought "sod it. Take the money and run." I've duplicated the site folder and will use the "nice" version in my portfolio, and give the "nasty" version to the client as requested. Alread the site looks garish and uninviting, and fails to get even single-A accessibilty status. And I've taken my name off it.

Have I sold out? Should I have resigned the job? I think its a useful lesson in real world design, and I'll make sure I use it to help my students understand that being a designer is not as romantic as maybe people make out.

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Thursday, May 20, 2004

Test Drive a 1991 Macintosh online...

Ah this takes me back. If you're too young to remember 1991 then a German web site offers you the opportunity to Test Drive a System 7.0 Macintosh...

When System 7.0 came out it was a real revolution. System 6 could only run one program at a time (unless you used the flaky Multifinder). Actually there were lots of other improvements too - like automatic handling of fonts in the system folder (previously they had all just floated around unordered and bewildering) and, er, other things. It's strange that things we take for granted today were ground breaking once. I read a list of changes in System 7.0 recently and it made my eyes water, and made me feel really, really old.

When you try out the emulation, see if you can spot the primitive e-mail application. That was "big" in 1991 but I remember we couldn't think what possible use it could be, particularly as you would have to dial up using your 2800 baud modem and wait while your message was sent. Easier to phone them! We did once try emailing a 48-page catalogue to our printers, but after four hours it wasn't even getting started, so relied on "massive" 40Mb Syquest drives until we got ISDN installed.

(40Mb... how did we cope? When the iMac came out and dropped the floppy drive, it was roundly criticised in the PC press, but I can't remember the last time I had a file that would fit on a floppy. Can you?)

Four years after we got System 7 on our Macs the rest of the company had veritable orgasms over Windows 95. I was called to a demonstration by a colleague who showed my how "innovative" it was. "Look" he said, "you can copy files to a disk like this" and he dragged an icon from one window to the next. "Right," I said, completely unimpressed. Windows 95 = Mac 85, as the saying went.

The System 7.0 in the emulation isn't quite as flashy as I remember it, but it's certainly a cool reminder. What would bring tears to my eyes is if they could emulate Photoshop 1.0 or 2.0 and the interminable wait as youa asked it to merge two different documents. No layers in those days, or multiple undo. You took your chance, waited half an hour and if you didn't like the results you started again. The amount of coffee I got through in those days is unbelievable.

Mac OS X is light years ahead of System 7.0 but some things don't change. A recent demonstration of "Longhorn", the next generation version of Windows, raved on about transparent windows, drop shadows, and the ability to move your windows automatically to see what each one contains. Yawn... seen it all before!

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Design Formulas

You can probably tell that I've been reading Paul Rand over the past few days, and in the first few pages of Design, Form and Chaos he suggests two "rules" or formulas for graphic design.

The first is that the quality of design improves the further away the designer is from the influence of management.
The second is that interference from the client is inversely proportional to the design sensibilities of the client (in other words, as Rand puts it, the more knowledgeable about design the client is, the less likely he is to interfere in design decisions.

I quite like these rules. While I think they're open to debate they certainly struck a chord with me.
Here the are graphically:

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Wednesday, May 19, 2004

Gerontology and other seemingly irrelevant concepts

Earlier I said: "What is graphic design, and why is critical theory (embracing politics and sociology, semiotics and psychology, gerontology and any other 'ology' you care to mention) an essential part of studying it?"

Gerontology is, according to dictonary.com

The scientific study of the biological, psychological, and sociological phenomena associated with old age and aging.

When I mention this to students, initially I get blank stares. But after a bit of discussion it soon becomes clear to them why graphic designers (as well as all other types of designers) really should be clued up as to what things like gerontology mean.

Let me give you an example. In Why We Buy Paco Underhill discusses the fact that as we grow old our ability to perceive colours towards the yellow end of the spectrum diminishes. In practical examples, bearing in mind that Underhill's area of expertise is retail design, point of sale etc, this means that any products aimed at, or consumed by, people of a certain age should not depend on yellows or related shades to communicate information. Put simply, no yellow labels on drug packaging and so on.

Just that simple point is enough to get most graphic design students re-evaluating their initial scepticism of the value of what Rand calls "clutter".

Gerontology extends to early years as well. It is no accident that products aimed at very young children rely on bright, primary colours. Our eyes are not tuned in to subtle pastel shades in the first few years of our lives. Most of the world has been exposed to one of the UK's most, er, "interesting" exports recently, the Tellytubbies and their cousins the Tweenies. Only designers who were knowledgeable of the finer points of gerontology and child psychology could have come up with the things you see there.

And what of other issues to do with colour? Colour blindness affects one in 200 women, while a staggering 1 in 12 men suffer from it. The condition is quite complex but essentially it means anything that is predominantly blue will be problematic for a significant proportion of the population, especially male. Yet blue is a traditionally "male" colour. Hence, a graphic designer ignorant of this most basic accessibility point is quite likely to produce designs that are not going to work with nearly 10% of the male population.

The following comes from Stephen F. Austin State University's Psychology Deparmtent
"Tom" is typically an happy reader, but today he does not volunteer to read. His problem stems from the fact that the story is printed in blue with a purple background. "Tom" is unable to see the letters clearly and therefore, is unable to read with confidence. If a teacher is not educated in the area of colorblindness he or she may misdiagnose the problem, but if they are made aware of the possibility of color deficiencies, special measures can be taken to help students. Allowing "Tom" to read off of black and white copies of the story will help improve the contrast and allow him to read with confidence.


Since the effects of color blindness can be quite harmful, it is necessary to learn more about its effects on learning as well as teaching. Many teachers are not aware of the effects of color deficiencies in young children. If teachers were made aware of the potential problems of colorblindness, steps could be taken to aid the students with these deficiencies. It is often taken for granted that all children see in color. Books are printed in a variety of colors and with colorful graphics making them very appealing to the normal color-perceiving person. These publishing techniques make it difficult for the color-deficient student to see the material and to learn. Color is also incorporated with flannel boards, colored maps, transparencies, books with colored print, colored counting beads, and green or brown chalkboards (Sewell, 1983). There is no way a child who is unable to see the material will be able to process and learn it.


Problems with contrast can contribute to the learning issues of the visually-disabled student. A child may not actually display all the characteristics of colorblindness but may not be able to distinguish certain colors apart such as gray and black. This identification problem can also slow down the learning process. Many teachers have modified their teaching in order to accommodate the color deficient child. These modifications are really small considering the lasting effects they will have on the child's future. Some of these modifications include labeling with words or symbols when the child needs color recognition, increasing the contrast by using white chalk on a black board, being aware of "trouble" areas, and by making black and white copies of colored text. By simply incorporating these techniques, a teacher can radically alter a child's performance in academics (Lewis, et al 1990). The sooner the color deficiency can be identified the sooner accommodation can be made to help the child.


Paul Rand, as I mentioned earlier, seems to believe all the above is "bewildering" to the typical design student. How bewildering can it be to remember that as we age from infancy to our twilight years our colour perception changes, while for 1 in 12 men blue, green and in rarer cases red are perceived as grey? Not very, I would say, and hardly a burden for even the most skills-based graphic design curriculum.

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mezzoblue ��� What is RSS/XML/Atom/Syndication?

I've found myself having to explain RSS syndication a few times in the past week or so. It's always worth reminding myself that not everyone knows what I know (though I try to forget that the reverse is also true!) While I have long known that there are still some people out there using Netscape 4 because it never occurred to them to update it, I ignore the fact that there are people who have never heard of RSS.

Which is a shame as I really do think it has the potential to be a "big thing" for the internet, particularly for those of us who graze information like whales eat plankton.

There are a few explanations of RSS out there, some very technical, but this one over at mezzoblue today looks a good place to start if it's new to you.

I really do recommend getting hold of a news reader (I use NetNewsWire in its free version on my iMac and swear by it). I actually think I've stopped watching the news on TV and buying a newspaper now, because my RSS subscriptions to the BBC and Guardian newspaper seem to fulfill all my needs. I also subscribe to a lot of design-related blogs. Now I just double click on a headline and intro that grab my attention and away I go.

As mezzoblue puts it:

"What if there were ... some way to have your list of bookmarks notify you when the sites you read have been updated? You wouldn�t waste time checking those that haven�t. Instead of loading 30 sites a day, you might only need to load 13. Cutting your time in half would enable you to start monitoring more sites, so for the same amount of time you originally invested in checking each site manually, you may just end up end up following twice as many."


If you've not tried it, give it a go. And if you've got a blog of your own, publicise your "feed". For what it's worth, my feed is both traditional RSS and the newer, but at the moment less widely supported "Atom" format.

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Why Critical Theory is Important (Part 1)

Paul Rand, in Design, Form and Chaos (1993) writes:

"To make the classroom a perpetual forum for political and social issues, for instance, is wrong; and to see aesthetics as sociology is grossly misleading. A student whose mind is cluttered with matters that have nothing directly to do with design, whose goal is to learn doing and making, who is learning how to use a computer at the same time that he or she is learning design basics, and who is overwhelmed with social problems and political issues is a bewildered student. This is not what he or she bargained for nor, indeed, paid for." (page 217)


That this comes at the end of a book in which Rand discusses, among other things, sociology, politics, and business is strange enough. But unless there has been a seismic shift in attitudes among students in the ten years since that was written, Rand has got it wrong.

There are several points on which I would take issue with the above comments. Briefly, they are these:

  1. Higher education's raison d'etre is to observe, comment upon and change politics and society.

  2. A mind full of understanding of the world is not a cluttered mind, while a mind devoid of them is empty. A graduate who is ignorant is not a graduate, and a designer who is bewildered by the thought that his or her design not only exists within, but contributes to, a politically complex society will not, at the end of the day, be a particularly good designer.


Students entering higher education are more intelligent and demanding than people think, and if Paul Rand spent five minutes with any of mine he would, I am sure, eat his words. Overwhelmed? bewildered? No. Conscious, thoughtful, intelligent, dedicated, socially aware individuals, several of whom I wouldn't be surprised to see running the country within ten years? Most definitely.

There are several angles from which to attack Rand's statement. Pedagogically, a convincing argument can be made for why any course that calls itself a degree should make the things he argues against a central part of their syllabus. The fact is, any course that does otherwise should be stripped of its degree status. It's bad enough the British media labelling us "Mickey Mouse" subjects without people actually suggesting that's what we should be.

Educational debates aside, the strongest argument against Rand comes from the subject itself. What is graphic design, and why is critical theory (embracing politics and sociology, semiotics and psychology, gerontology and any other "ology" you care to mention) an essential part of studying it?

Rand appears to take the view that graphic design is something you do, but don't think about. Thinking about graphic design is something that critics and historians do, but not the producers (the authors). Therefore the study of graphic design must follow one of two strands: training in how to do it and education in how it works. The two shall never meet...
This divide between those who practise and those who critique is quite common. Yet oddly, teachers who teach art and design act as critics, and the "critique" is an integral part of most courses. Yet Rand, a famous critic, believes we should not teach the skills that develop the ability to critique - how odd. And how odd that students should allow themselves to be critiqued by people who have no formal training in how design works...

Graphic Design is not just an activity, it is a cultural text, because it stems from the need to communicate. This is something that Rand makes quite clear at the start of his book, but later forgets, and something I use to differentiate Graphic Design and Art as disciplines.

Communication theory tells us that all messages have authors and readers, and that in between these is "noise" that acts to disrupt the channel of communication. In order to ensure effective communication, the medium/channel used has to tune out, compensate for, or utilise the noise. This is as true of the graphic designer as it is for the television broadcaster, the telecoms company, the internet service provider.

Noise consists of lots of things, from the physical distance between sender and receiver to more conceptual problems such as generational distance (a 33 year old designer experiences noise when designing for 3 year olds and 73 year olds), and cultural distance (whether in terms of East v West, American v British, or high v popular culture among many others). Because most graphic designers will spend a lot of their time communicating with people who are not themselves, they will always experience "noise". For their design to work, that noise has to be tuned out.
There are two ways a designer can do that: only do jobs that are within your limited cultural horizon, or expand your cultural horizon so that you have a greater understanding of what makes the world, and the people within it, tick.

A designer who opts for the first option, either voluntarily or because they haven't been given the education they deserve, will quickly run out of steam. It's something you see a lot in some students' work - an obsession with whatever is faddish at the time (skateboard culture, tattoos, copying the style of designers of favourite CD covers and so on). This obsession has no context and no future. When the fad fades they will be busy playing catch-up with whatever new one comes up. But they will never innovate, never be the designer who the next generation of students copy.

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Monday, May 17, 2004

Web Design Not Sexy Anymore?

Keith Robinson says, over at Asterisk:

"I�m not sure this is a real news-flash, but this weekend I was talking to someone about my job when I realized that being a Web designer was no longer �sexy.�"

I became a graphic designer cos I thought it would attract women. It never did. I don't think I ever told a girl I was a web designer because I thought it would put them off!

Don't tell me I got it the wrong way round...

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Sunday, May 16, 2004

Pickle's First Day Out

Many years ago (it seems) my first web site was one I made for my cat, Jenny. It was my way of teaching myself HTML, though I put it together with Adobe PageMill, which at the time seemed like a revolution in web design. The site was a joke (in more ways than one), but Jenny got emails from all over the world (which made me worry, somewhat) and at one point was getting more emails than me...

Anyway, Jenny, like PageMill, has gone to a better place. What made me think of this is that a friend told me yesterday that she had found that site while looking my name up on the web! I'm quite surprised - I haven't found it, and I can't think why it would still be around. How worrying to contemplate going back to my first fumblings and be confronted with them - please, God, no.

Recently I overcame my grief at Jenny's passing and got a new cat, Pickle. She's two years old but had never been outside as her previous owners had a top-floor flat. So I got her vaccinated and put a microchip in her in case she gets lost, and over the past few weeks she has been venturing out. She's still very timid, particularly out the front which can be quite busy and noisy. But she loves the back garden which is small and entirely enclosed by high walls, so it's quite safe.

Remembering Jenny's site made me think it was time to give Pickle a token presence in cyberspace, so for those of you who like such things, here's a short movie of Pickle's First Day Out. Enjoy!

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Gunnar Swanson: Is Design Important?

The more I write on the subject of design education the more I find others have been there before me (which is a good thing). In Is Design Important?, Gunnar Swanson says pretty much the same things I say in Graphic Design Education Is Failing Students but seven years before me. I wish I'd had his piece to hand when tackling my former colleagues on the need to change our curriculum.

Gunnar refers to Paul Rand and I'll have to revisit his writing as I had always read Rand as being supportive of a broad design curriculum, but Gunnar's citation suggests I have been misinterpreting him. Certainly the assertion that a "student whose mind is cluttered with matters that have nothing directly to do with design� is a bewildered student" in Design, Form and Chaos is one I would take strong objection to (though I'm wary of taking it out of context - I haven't read the rest of the book, yet). In my view, a designer should be a polymath, interested in everything.

I'd like to quote Gunnar's article in full (I'd like to pretend I wrote it!), but I'll just quote his final paragraph - head over to his site and read what he has to say on this and other subjects. Thanks to Tom Gleason for the heads-up. I hope someone from the "other side" of the argument is willing to enter into a bit of (good natured) debate on this topic.

"The interests of the design business have traditionally driven design education. It is time to reconsider whether that is really in the interest of design education, design students and, for that matter, the design business. The pace of development of the design business has, in the past, allowed for the kind of consideration and analysis that a maturing field needs. The current changes in design leave little time for practitioners to reflect and that is unlikely to change. That room to grow could be provided by design studies that are independent of vocational concerns. Without such a balancing force the graphic design business is in trouble. With it we could discover that design is, indeed, important."


After you've read the full article, take a look at Graphic Design Education as a Liberal Art: Design and Knowledge in the University and the �Real World� from 1994. I think I'll stop writing the mega-post I was burning the midnight oil over as it says much the same thing to the extent I'm glad I found Gunnar's site before I got accused of plagiarism! Ten years on, though, maybe it's time to revisit the issues - certainly this debate is not happening in the UK as much as it needs to.

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Graphic Design Is Not Art

A brief post over at "Graphically Speaking" by Michael Kovalchick (who describes himself as a student - I think my earlier point is being made for me) made me dig out an old post I made a year ago on the subject of art v graphic design. I think I've been pondering this for quite some time, particularly since I taught on a graphics course where most of the staff were fine artists or illustrators, and seemed to be pushing students down the route of being "arty" and "conceptual", but never once considering the communication aspect. Although the work they produced was certainly arty and stylish, it wasn't, by any stretch of the imagination, graphic design. I remember the argument I had with them, but it was like trying to herd cats. They seemed to think I was saying design should be boring - far from it. But it certainly shouldn't be indecipherable (a quality they rewarded in students' work).

I think my argument's a little clumsy, but it was written "straight", i.e. without being edited. I might rephrase things now, or offer more explanation, as I think I open myself up to misinterpretation. But here it is in all its vain glory. (I also discovered that About Desktop Publishing had commented flatteringly on the original, which is no longer available, so this is an opportunity to correct a broken link. I think this is a subject I'd like to come back to as it's one that people have strong opinions on.

----

The way graphic design is often taught ignores the harsh commercial reality of the profession, and the context within which designers work. By dressing it up as "art" where the only people to be delighted are the artist and their peers, the trick is missed.

Let me get straight to the point. I don't think designers are artists.

Now I know that's a controversial view. It's not that I don't believe there is an art to being a designer, it's just that I think it's unhelpful to view art and design as the same thing. There are all sorts of reasons to attempt to see the two as being separate. Firstly, only designers protest that they are artists. Secondly, artists protest that designers are not. So there's a difference of opinion, and I really think designers shouldn't be self-possessed enough to insult the people who, let's face it, really should know about these things. Designers are the first to get upset when they see people encroaching on their space, and it's somewhat two faced to think they have the right to trespass on somebody else's patch.

That aside, I think there are some very obvious differences between art and design. The main one is that when an artist produces a piece of work, it doesn't matter if somebody doesn't like it. Sometimes, that's the point. Art often exists to provoke a reaction (particularly modern art - whatever that term means nowadays). The reaction is enough - it might be desirable for it to be positive, but it doesn't really matter either way. (I'm being over-general here, and I know it, but bear with me).

Graphic design, however, is a branch of visual communication in which it is important that the message being communicated is received in the way that was intended. Graphic design is objective, while art is subjective. If a designer produces a sign to direct people to the right place in a building, it has to do the job. Its function is not open to interpretation. Either it works, or it doesn't, and if it doesn't it fails. The rest is decoration. Maybe that's where the art comes in, but if it affects the objective of the sign - it fails.

This is a clear point of difference between art and design. If an artist designs a sign that doesn't work, it can still be art - indeed the more obtuse and 'conceptual' the better. But it isn't design. You see?

Okay, let's try something else. A student of mine told me she was looking for some work experience on a magazine because that's the line of business she was interested in. She told me she had got a few weeks working for a weekly gossip/TV listings magazine but her other tutors had told her to try, instead, to get experience on a magazine like 'Wallpaper' or 'Eye'. They were quite disparaging about her going to work for the more populist title, almost snobby. In fact, forget the 'almost'. The worst designed magazines in the world are the ones designed by designers for designers. They are awful , mostly unreadable with tiny illegible text painstakingly set in such a way that other designers coo over the artiness of it all. The best designed magazines are the ones that people can read and, as a consequence, do read. In their hundreds of thousands.

The best designed magazines are also the ones that follow the 'rules' such as use of grids etc.But get this: "Grids constrain their creativity," one fellow tutor told me - she'd never worked in publishing so didn't understand that a) a grid is a framework upon which you build, like an architect builds on a basic structure - so not a constraint to creativity but a support; and b) that any magazine that doesn't use a basic template will have to be re-designed from scratch every month which basically means it just won't come out on time.

The problem is, the way graphic design is taught establishes the myth of the designer-artist. Students are given briefs and then guided (or often just left) to produce something that the tutor 'likes'. The feedback the students get is very low level and tends to focus purely on the ego of the tutor. "I wouldn't have done that", "I think you should do this", "I want you to tear that up" (I have met several tutors who proudly tell me they make their students tear up their work every so often to learn not to be precious. I think that's criminal and there are better ways to make the same point without distressing and depressing people who will as a consequence be scared to put any effort into any work in future. It's all about the tutor and that is wrong.)

Where was I? Oh yes.

The real problem with this method of teaching is it is entirely subjective. The same piece of work will receive completely contradictory advice from each tutor, each piece of which will be based on that tutor's opinion. What's wrong with that? Well let's take another example.

Imagine a student is asked to design a piece of packaging aimed at twelve year old boys. The only opinion that counts as to whether the design is good or not is that of the target audience - the twelve year old boys. Yet students are forced to design for tutors who will, more often than not, judge it based on whether they like it or not, forgetting that they are not (and may never have been) twelve year old boys. And as a result we have generation after generation of designers trained to design for themselves, for their 'betters' and for each other. But not, bizarrely, for their target audience! What this means is that we are producing designers who do not know how to communicate with their audience .

When I said this once to some colleagues I got shouted down - they said that the course should be about "skills". But what skill could be more important? As the only actual graphic designer among them (believe it or not) I knew that the way designers tend to work is as part of a team. There'll be an art director to help make things look nice, and an account manager to keep things real. The account manager will bring in the brief, specify the objectives and any constraints, and leave the creatives to get on with it. The ideas they produce will then be tested out - not on the client, not on the art director and not on other designers, but on the audience with any problems then fed back to be sorted. This will go on until the team is happy to go to the client who, if they make any comments, will be shown the market research data.

Any design team that traded off ego, the way today's design students are trained to believe happens, would sink. Yet I've heard students get live jobs from real clients and then have a prima donna fit in the studio when the client has over-specified what they want or taken a creative hacksaw to what they've come up with. "I'm the designer", they will cry, "and if they won't let me design the way I want to design, I won't do the job". Fine - and nobody will ever ask you to work again. There's no room for artistic temperaments in this business.

But there's no suggestion of selling out in all this - a well prepared designer is armed with the evidence that their design will work. It has to look good, yes, but first and foremost it has to work . And that requires the sort of objectivity that sets graphic design apart from art.

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Saturday, May 15, 2004

Who will sue Gwyneth first?

Given the court case underway at the moment between The Beatles and Apple Computers, one wonders who will sue Gwyneth Paltrow first:


BBC NEWS | Entertainment | Showbiz | Paltrow gives birth to baby Apple
: "Actress Gwyneth Paltrow has given birth to her first child, a girl called Apple.

The Hollywood star underwent a long labour before delivering her first born at a London hospital on Friday.

Gwyneth and her husband Chris Martin, front man in the band Coldplay, have named their daughter Apple Blythe Alison Martin.

The baby weighed 9 pounds 11 ounces and both mother and baby were said to be doing well.

Ecstatic

Chris Martin said: 'We are 900 miles over the moon, and we'd like to thank everyone at the hospital who have looked after us amazingly.'

A spokesman for the couple confirmed everything had gone to plan.

'Apple Blythe Alison Martin was born in London after a long labour, on 14 May, and weighed 9lb 11oz,' she said.

'Both mother and baby are very well.'"

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The push for change

Tom's comment on my earlier post and the revelation that he is writing from a student's perspective got me thinking.

The strongest push for change in design education is from students, and recent graduates, judging by the comments I've heard over the past five years from students at several institutions around the UK. The strongest resistance to change is from industry, oddly enough (or rather those most vocal in industry, like the guy who recently wrote to Creative Review and told students to stop writing and start drawing, because he doesn't need people who can think for themselves, presumably), and from educators who like to cosy up to industry at annual awards and end of year shows.

There is one graphic design course I know (not the one I work on now, I hasten to add!) that actually bans students from inviting parents and friends to their end of year private view, and instead sends invitations to "big names". No students get job offers or interviews at this show (in fact they are often criticised out of earshot), it's just a great big piss-up and ego massage for the staff, and a photo opportunity for the college. By 9pm you'll find the students in the bar down the road wondering why they spent all their money on hiring a central London gallery that will be emty for the rest of the week.

Sadly, while they're on the course they don't feel able to complain. When they finish they want nothing more to do with it. I don't blame them.

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Stephen Heller: What this Country Needs is a Good Five-Year Design Program

Stephen Heller writes, in response to Tom's comment quoted below on the value of GD courses:

"So here's another proposal for an experimental education approach cobbled together from some existing programs (not the least of which was the Bauhaus).

How about a school that is a design firm? Start with a year of basic training, then put the students to work. Have them spend the next three years advancing from novice, to apprentice, to assistant, to junior, to senior designer. And along the way, they do real work for profits, non-profits, the marketplace in general, etc. Maybe something valuable will arise. This can be supplemented by a slew of 'electives.'"


Of course what he's suggesting is what we used to have - apprenticeships. Good old fashioned, vocational, on-the-job training. And I think he's right - so long as the student definitely wants to be a designer (if after a few years they think "this isn't for me" they're screwed, of course). The problem is, design firms, and non-design firms who employ designers (which is how I started) are not prepared to train their employees anymore, and instead expect universities to produce ready-made designers who can get to work straight away.

But that's not what higher education is for. Nobody really benefits from the sort of narrow vocational focus that many (though not all) advocate. The skills focus results in people who are trained to do whatever was current when the curriculum was written (or more likely when the teachers were last in industry), but does not produce the thinking skills or the contextual knowledge to allow them to adapt or, even more importantly, innovate.

(My first published piece on education, in the Times Higher Educational Supplement, described courses like this as developing "bottled skills with sell-by dates" - often when the graduate gets into industry their skills are past their sell-by date and that leads to industry saying educators aren't serving their needs, but ironically it is because they are folowing slavishly the changing whims of industry that the situation arises, like trying to catch a shadow.)

Stephen Heller's demand for five year courses is similar to a current (but muffled) discussion in the UK, interestingly from a fine art perspective. This suggestion is that we should stop looking at undergraduate degrees as the finishing point, and instead look at masters degrees (M-level) as where students begin to specialise. It's what happens in other disciplines, so why not art and design?

So a student on a fine art degree studies a broad range of subjects to develop skills, knowledge and understanding (SKU) that will serve them well no matter what they do afterwards - they could be a teacher, a politician, a solicitor, whatever. But if they want to practice as an artist then a masters programme should be on offer that allows them to develop, to focus, their SKU, in the same way that if they wanted to be a teacher they would do a M-level qualification (CertEd) or, if they wanted to be a lawyer, an LLB M-level conversion.

Sadly, however, whereas graduates in most disciplines can go on to study a further year in their chosen field, irrespective of what their first degree is in, in the UK art and design graduates tend to find themselves being turned down because their degrees are not broad enough or academic enough. I have known several talented students be turned down for postgraduate courses in teaching for this very reason.

So yes, I would agree with Heller, but with Tom Gleason's insights to the fore, that we need to develop an understanding that a three year bachelor's programme is not training, but preparation, and that we need to offer M-level programmes (the fifth year). But only if we ensure that our graduates are so well served by the first three/four years that they can pick and choose their ultimate discipline.

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Point . Design: We Don't Need No "Education"

An interesting take on the state of design education in the USA that reflects some of what I've been saying in the UK:

Point . Design: We Don't Need No "Education": "There are so many GD programs out there. You have to be suspicious of them. Many of them seem to be very questionable, luring students into expensive, interminable (already usually 5 or more years from my experience) confrontations with limited levels of design thinking and practice, possibly retarding students more than anything."

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Friday, May 14, 2004

How to fold a t-shirt

I tell you, I simply cannot fold clothes. Nor can I iron them. If I iron them, then try to fold them, they end up more creased. If I iron then hang, something happens to them and they end up creased. Even my "non-iron" shirts are creased.
I sometimes buy things in Gap just to watch the assistants fold the damn things to try and learn how it's done. I'm sure any prospective wife will test me on it one day.
In fact, I may apply for a job at Gap just to go on the training course. Or date a Gap assistant, maybe. (Is that shallow?)

Whatever. Take a look at this Japanese video on the art of folding a t-shirt. I can't understand a word of it, and it's difficult to make out, but boy is it impressive!

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It's happening at last - Hitch-hiker's movie underway!

It's great to see that the Hitch-Hiker's Guide to the galaxy movie is finally shooting. It's possible of course that fans of HHGTTG are more protective of the property than those of Lord of the Rings, and for my money the way the story was visualised in the classic BBC series will take some beating.

You can see them testing a prototype costume for Marvin the Paranoid Android - it looks kind of familiar and (I'm glad to say) is a man in a costume, not a CGI realisation, so that's a good start!

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An idiot writes...

Here's what I mean when I refer to people who think accessibility in design is unimportant as "idiots":

apcmag.com: The World Wide Web is not enough: "Standards cronies have now latched on to the disabled - the starving African children of high technology - for leverage. Spend time reading A List Apart, and you'll soon get the impression that accessibility is bigger than cancer, and we're all about to go blind and lose our mouse-bearing limbs. The solution? Web standards! ... But now I'm fed up. I want the browser wars back. I want to use Flash and PDF (you know, technologies that work) without being accused of bourgeois elitism. Is it really so important to make our Web sites phone-compatible? PDA-compatible? Safe for the flat-footed? No. All that matters is the desire to communicate, and the ability to steal any good thing that gets invented. "


How can you make a claim to be passionate about communication if you also defend the right to place barriers between the person sending the message and the people hearing it? In Emberton's world (and heaven knows in other respects I have nothing but admiration for the guy) if you choose to use a PDA to surf the web (as will undoubtedly happen soon, especially when you consider that some UK universities are considering giving wireless PDAs to students to help them access online materials) you won't hear what he has to say. If you're blind, you won't get it. If you can't use a mouse because you have crippling arthritis, you're out of luck. If you're colour blind, or dyslexic, what a shame.

For heaven's sake, designers are designers because they should be able to overcome the physical and mental impairments that prevent communication from working, not add to them. Anyone who does that is not a designer, they are a semi-detached egotist who only cares about themselves, not the message.

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Wednesday, May 12, 2004

Web designers should stop seeing the devil in usability

In Web Designers On A Fence Keith Robinson writes about the problems faced by web designers.

Actually I'd extend most of what he says to designers in general, in the post-Mac age. My first ever published article appeared in an early issue of the UK's MacFormat magazine and was a bit of a rant rattled off and faxed in the heat of the moment after a particularly galling encounter with a director of the company I worked for.
He came to see me with a "quick" design job that actually would have taken several hours, but which I couldn't fit into my schedule. He looked at me blankly - "can't you just feed it in to your machine?" he said. It was typical of the way that people viewed design, and still do I think. You still see jobs advertised for "Mac operators", for example. Now if that's a new version of "paste up artist" fine, but in fact it usually isn't. Most often those people want a designer, but they think they need a "mac operator". There's a whole new post brewing on this subject but I'm digressing (again).

One thing Keith says that I take issue with is his comment that "on one side we�ve got design on the other usability."
Maybe I misunderstand him but I don't believe there has to be this tension between design and usability. But it is certainly a common misperception in parts of the web design community.

It's understandable if you look at the web site of the guru of usability, Jakob Neilsen (Useit.com). He often comes across as "anti-design" and his site, though it may be "useable" is hardly pleasurable to use. Designers have a lot to offer the world of usability but this phoney war is a waste of time and effort.

But I'm not sure finding a solution to a problem is a "trade off" or a "compromise" as though design has to suffer if you favour usability or usability has to suffer if you favour design.

Design has to work, full stop. If aesthetics get in the way of a message or a use, it's bad design. Take the humble chair, for instance: I've sat on a few chairs that look great but after a few minutes are really uncomfortable. That's bad design. It's the same with anything. Design is a language, and you have to choose the right language to get the message across. If I wrote this post in French, it might say exactly the same thing but you'd only understand it if you spoke French. What if I wrote it in English but injected native Yorkshire dialect and slang? Or filled it with technical jargon? Or pretentious pseudo-intellectualisms? It would still be "English", but it would be difficult to understand - to use. When I speak or write I unconsciously choose my words carefully so that my meaning is understood, so that my words are "usable". There's no trade-off, no compromise. A good (or in my case merely okay) writer can do that. I'm not sure why designers see themselves differently from writers, moaning about compromise and sacrifice all the time when, hey, that's the job! It's what designers do.

Design isn't art, where being vague and thought-provoking is okay. I know that's a controversial view so I'll probably explain what I mean a bit more in a later post.

One of my graduating students recently wrote a dissertation on accessible design (accessibility, usability - I don't differentiate). His project looked at how graphic designers can ensure their work is readable by people with dyslexia. He found some designers with bizarre attitudes - people saying things like it's okay to discriminate against people with dyslexia as it's the design that's important. Oh really? So dyslexics shouldn't moan if they can't read road signs, advertisements or television listings?

The good thing is, all you have to do with idiots like that is show them one example of a designer who manages to produce readable text that looks good and you've proved your point. A sweeping generalisation can easily become received wisdom if it isn't squashed by one specific example. Which is why I like to point "usability v design" people to the growing number of web sites that prove you don't have to compromise one or the other.


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Monday, May 10, 2004

Proof that girls are evil!



Can't remember where I found this, but I do think it's funny...

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From The Daily Brew

While I wouldn't agree that the USA is an "indispensible nation" or a "precondition for human progress" (humility, like irony, not being a British trait that transferred after 1776) I think the first few paragraphs of this page from The Daily Brew make worthwhile reading.

But it's worth remembering that most of the rest of the world still thinks Bush's victory four years ago was a scandal, no matter what the rules of the "electoral college" system. The world is waiting with baited breath and can't wait for this idiot to be shown the door.

The Daily Brew
� May 8, 2004
We Are All Wearing The Blue Dress Now


Whether Republicans like it or not, if George Bush is elected in the fall, the entire world will view the election as American approval of the torture and sexual humiliation of prisoners at the Abu Ghraib prison. It might not be fair, it might not be reasonable, but it is nevertheless reality. Apologies, prosecutions, firings and courts martial will not be enough to expunge the stain this scandal has placed on the honor of the United States. The pictures are simply too graphic. The abuses are simply too horrible. If George Bush is elected President, the entire world will view the election, at a minimum, as tacit approval of these events.


This election will thus no longer merely determine the Presidency. This election is now much larger than the office. The United State�s place in the family of nations is now on the ballot. This election will determine whether the United States will ever again have any standing or moral authority in the rest of the world. The United States cannot simultaneously stand against depraved sexual torture and the wanton abuse of human rights, while electing the commander in chief upon whose watch these events occurred. The seven hundred thousand or so viewers of Fox News may be able to rationalize such cognitive dissonance; the six billion people who make up the remainder of the world will not.


The stakes are thus immeasurable. For better or for worse, a strong, just and moral United States is not simply a luxury. Instead, it has become a precondition for human progress. For better or for worse, the United States has become the indispensable nation. Our economic, technological, and military position in the world insures that we will remain as such for the foreseeable future. The only question that remains, therefore, is whether the United States will have a moral authority on par with our economic and military dominance. That question will be answered in the fall. The election will determine whether America can ever again be seen as a shining city on a hill, a beacon of hope and freedom the illuminates the entire globe. Sadly, the election of George Bush will mean that the United States will instead be viewed as a rat hole prison in Iraq, where nude prisoners were bound together, tortured with hot chemicals, and beaten to death.


Vote carefully, my fellow Americans.

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DDIY - Don't Do It Yourself

Something that's always amused me is that people who make a living doing something can never do that thing for themselves.

Let me give you a for instance: when I lived in Ripon, North Yorkshire, I used to have a favourite walk for when I had half an hour to kill. It wasn't particularly scenic (there was a wonderful route I could take for that, one that war poet Wilfred Owen used to do when he was stationed there), but it was circular and easy.

I must have walked that route for three years on and off and along the way was a house with an extension being built on the side. In all the time I walked that route the extension never got finished. For all I know, it's still being built.
Turns out, the house belonged to a builder, and he was doing a spot of DIY!

Now it's bad enough getting builders to finish work you are paying them for, but it seems to be the case that they are even worse when it comes to completing work for themselves. But this trait is not just something builders suffer from. Apparently it's true of plumbers, mechanics and all manner of tradesmen (I use the non-politically correct term because not only do I hate political correctness when it comes to bastardising the asexual English language, but I also suspect that female builders, plumbers and mechanics actually do finish their DIY).

Would you believe that Mozart never finished anything he wrote for himself or his wife? It's true - the great C Minor Mass ends halfway through, and that was intended for his own wedding!

I find myself caught in this trap too. In all the years I've been designing, writing or consulting I have never had a web page, letterhead or business card that I have been happy with. My current homepage is a mess, and I'm reluctant to give it out as it does nothing to advertise my talents.

I know that what I should do is get someone else to do it for me. Maybe it could be a reciprocal deal? I could do theirs in return?

This has always worried me about design courses. Almost without fail, all graphic design courses include "self promotion" projects, which is basically where students design completely impractical CVs and mini portfolios for themselves, then get marked for it in a typical demonstration of a lack of understanding how intellectually demanding degree courses should be. A better test, and something far more mind-stretching, would be if students promoted each other. Working for a real third party client rather than yourself is a proper test of ability. Doing it for yourself is not, as you'll never be happy with what you do, and at the end of the day you only try to impress your tutor, not the customer.

My advice for designers is take a tip from builders, plumbers and Mozart: don't do it yourself (DDIY) - find another designer and do it for each other (DIFEO)

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New website launched at last!

Today marked a real milestone - my first "accessible" and completely CSS-based web site went live. Such have been the delays that it's actually the fourth to go live, but the first one I created.

Of course, I've learnt so much since I did this that I'm sometimes embarrassed to look at it. Given what I know now I would probably approach it completely differently. The CSS itself is a bit of a mess, with unused experimental tags all over the place. I should tidy it up but it's complicated by the fact that I don't have Dreamweaver at work, and I can't access the site remotely from home due to "security" concerns. These same concerns have rendered impossible our strategy of using Contribute to enable team members to post to the site, which means one person (fortunately not me!) will be charged with adding content. This, of course, creates a bottleneck that led to the last site becoming dreadfully out of date.

But at the end of the day I am still quite proud of it - not a table in sight (except the calendar pages but that's a legitimate use of tables). Already the site is looking "different" from my intentions, which is what happens when you hand a project over. No matter how many guidelines you give on what should go where, over time they break down.

I think, if asked to do something similar in future, I would suggest using a blogging system like TypePad to develop it. I'm starting to think that team-based blogging is a sensible way to develop a text-heavy site that needs constant updating. In fact, I would quite like to work on something like that as an experiment...

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Hand-over nerves

Last week I handed over my latest web site design to a client.

It's the fourth one I've done using cascading style sheets and XHTML, and I'm proud to say that not only does it meet requirements for triple-A accessibility, the CSS also validates. The XHTML would too except that I've used a little trick to add typographic ornaments to the page headings. They are bulleted items but enclosed within heading tags, eg:

<h1> <li>Page Title</li> </h1>

For some reason, you're not "allowed" to do that, though I can't really see why. I suppose it conflicts with semantic mark-up principles. Anyway, I'll have a think about another way of doing it but for now it's staying. In theory, future browsers may not render non-valid XHTML, but that's a long way off.

Of course the question begs: when will browser makers stop supporting non-valid mark-up? Considering that I've yet to meet a web designer who is even aware of XHTML, never mind the hundreds of thousands of non-professionals out there, I think it's a long time coming. It's the tools we use, at the end of the day, that forces our hand. When Dreamweaver MX 2004 made CSS support mandatory in sites created with it, that was a step in the right direction, but why didn't they also make the use of XHTML a de facto standard as well?

Anyway, I digress...

Something that struck me on this project (which was a redesign of an existing site) was my reluctance to hand it over. This has long been a problem with me. For some reason I am shy of hearing what others think of my work. This goes to the extent that on Sunday (yesterday) I received an email from the client, the first since I sent him the link, and I've not yet opened it, just in case he hates it!

I seem to have these two sides to my character. Sometimes, when I'm sure of myself, I am cock-sure, almost to the point of arrogance. But other times I will keep quiet to the point of missing deadlines (even though the work was finished well ahead of schedule). Not a good advert for my services, sure, but there you go.

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Living with rejection

It was a strange week of rejections last week. I was turned down for a top job after getting this close, then found out I hadn't been shortlisted for two posts for which I was applying internally and for which I was very well qualified (which is actually quite sinister, so investigations are ongoing into that one).

The whole thing, naturally, left me feeling quite depressed, and made me question what it is I want to do with the rest of my life. I'm only 33, this looks like a mid-life crisis, which means I'm going to die when I'm 66. That makes me feel so much better!

But aside from the personal issues, it has made me think about the whole recruitment process. I think, despite their best efforts, the organisation I applied to made the whole thing far too stressful and convoluted, and failed in the end even to thank me for all the time, effort and (this still gets me) money I put into it. Two interviews taking two days, the travelling these entailed, a presentation and written piece and the research required all added up to around six or seven days plus expenses.
As a freelance consultant I get �400 a day for my time. As a visiting lecturer I get �30 and hour. So the process "cost" me at least �2000.

That's a lot of money, especially as one of the reasons I wanted the job (actually low down on the list but still relevant) was I needed the money!

I don't think recruiters understand the investment that applicants make in job hunting. It's the same no matter what level the job is.
Polly Toynbee, in her excellent book Hard Work shows that people on minimum wage jobs cannot afford to look for better-paid jobs because to do so means leaving the one they've got (or at least, losing a day's wages), travelling by public transport, buying cheap shoes and a suit and so on... I can't do it justice - read the book.

Compared with that, my situation is nothing, but it's all relative.

All the way up the ladder, looking for a new job brings risks. When I worked in the private sector a job interview was a secret - under no circumstances should you let your boss know.
I remember in my first job I was offered a post in Liverpool, a long way from where I was. I wasn't sure whether to take it so asked my boss for advice. After lots of thought I turned it down - then got a telling off from my boss because going for the job was disloyal! I've heard of people being dismissed for even looking at the jobs pages...

In education, in theory, it's a lot simpler. Friends who teach in schools tell me that going for an interview is an open thing - your head teacher knows, though you might not tell everyone - partly so that cover can be arranged but mainly because everyone hopes for the best for people's careers. I find that enlightening.

When I moved in to Further Education I found, thanks to the management style at the time, that private sector attitudes ruled. In Higher Education it's a bit more relaxed, but still there are differences depending on the managers.

For me, when I was a manager of a course, I encouraged my team to think about their careers, as did my boss, with weekly emails of job opportunities being forwarded to people who might be interested. Sadly, as most of my team had private sector minds they seemed to think I was dropping hints! Actually, looking back I wish I had...

The thing that really hurts about this situation though is that so far I haven't heard anything from the organisation other than a cursory phone call from the recruiting agency to say I was unsuccessful. No letter of thanks, no offer of expenses reimbursed, nothing. I could phone them up for feedback but I think I'd be inclined to give them some too.

For what it's worth the interview went brilliantly (other than a group exercise which was so funny I might post something about it later) so I was a bit disappointed I didn't get the job, but I was up against an internal candidate, and the two-phase process meant I was also up against four other very good candidates. But to be phoned by someone who wasn't even at the interview, who couldn't even offer a start of an explanation, was not on. Add that to the �2000 in lost income and you start to see why I might be annoyed.

I wonder if it's time that employers were asked to sign up to a code of behaviour regarding recruiting staff and also encouraging staff to seek promotion externally? I'd start with requirements to pay expenses and to provide constructive feedback to failed candidates (with no comeback allowed if the candidate doesn't like it, of course).

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Graphic design education is failing students

If graphic design is a vocational subject, we are teaching too many students. But it isn't - it is a worthy academic subject. the trouble is, few degrees in graphic design come close to the intellectual rigour we should be demanding. Students deserve better. (first published 2002)

With the number of students on graphic design degrees far outnumbering the number of 'relevant' job opportunities available to them, we need to ask: Is graphic design an academic subject worthy of study in its own right, taking on more and more students, or should it remain vocationally oriented, geared towards the immediate needs of employers and restricted by the law of supply and demand?

Traditionally, graphic design (GD) courses were run as vocational workshops: students were given projects and guided, via critiques (or 'crits') to an aesthetically pleasing or challenging end-result. A portfolio was built up that could demonstrate a standard list of technical skills. Many of these programmes were geared towards the need of a particular industry and often set out to emulate the workplace in as much detail as possible. It might be described as a 'let's pretend' atelier. This apprenticeship approach, in which teachers (often visiting from industry) take on the role of gurus guiding pupils in their craft, might once have worked when those pupils only wanted, and expected, to find jobs in the industry they were being trained for and when there were a lot fewer students.

Today, the picture is rather different. Mass participation means there are far more students taking art and design degrees than could ever hope to become artists or designers. Students recruited to these programmes with the promise of such careers are being lied to. The photography industry, we are told in a well-worn example of over-supply, can only absorb two percent of the graduates produced each year. Aren't they wasting their time, and the government wasting their (our) money?

The graphic design programme I ran had around 300 students on it. No more than around 40% of them will ever become graphic designers. If this was a vocational programme, with a vocational curriculum, it was failing 6 in 10 of every student we accepted, and producing people who were trained in things that were of no use to them, or society. At this year's D&AD show hundreds, possibly thousands, of design graduates will show their wares. Visitors from industry will once again criticise the sheer numbers of graduates there and question the thinking behind such oversupply - the vast majority won't get jobs as designers and will be justifiably upset when the truth sinks in.

The standard counterargument to this, that art and design (A&D) graduates are able to do much more than simply what their degree suggests, is not getting through: the fact is that a graduate from an art school gets turned down for a lot of jobs because the perception is that all they can do is draw/sculpt/sew dresses while a graduate in, say, English is perceived as much more adaptable. The irony is, if you want a job in an advertising agency, graphic design graduates need not apply unless you want to be a 'Mac monkey' down in the basement realising other people's ideas. And with good reason - our A&D curricula, by focussing on technical skills that would be better picked up on the job are limiting our graduates' options, wasting money and damaging futures.

Much of Art and Design, when it began offering degrees, failed to make the leap from vocational to academic, and what the difference is. The language is not helpful and tends to evoke arguments about 'elitism' and 'opportunity' that miss the point - so let's say it: yes, all education is in some way vocational. But the terms have definite meanings. The Quality Assurance Agency doesn't help much with its woolly language, but an honours degree, by their definition, is "distinctively academic, and may lead to professional careers in some fields" while Foundation Degrees/HNDs are "intended to be distinctively vocational, and to lead, typically, to technician and para-professional employment". Universities have a responsibility to "ensure that the academic content of honours degrees is not diluted." In other words by dressing a vocational qualification up as something it isn't.

Yet, this is precisely what is happening in many art and design degrees. Rather than rewrite courses to reflect the change from HND to BA, many A&D institutions chose an easier route; to quote a colleague who tried to sum it up without any hint of irony, A&D degrees are "HNDs with a bit more writing". Or 'Mickey Mouse' to use a popular term.

This is by no means true of the whole sector - fine examples of degree programmes exist that not only adhere to, but also help to set the 'gold standard' of what a degree means. But many courses are often just three years of learning how to use an Apple Mac and entering endless competitions (consequently guaranteeing that each year's graduates have identical portfolios), with a dissertation thrown in during the final year for 'academic rigour' - your classification based on how much certain tutors 'liked' your final pieces, rather than on how much you learnt along the way. Excellent vocational programmes have become diverted from what they do best, and many of the resulting degrees are worthless.

Why the reluctance to adapt programmes if we truly want to offer degrees? Why the rush to make excellent vocational programmes into degrees? Are institutions simply being lazy, adding an extra year to existing, perfectly good, vocational programmes to create more marketable, more popular, more profitable 'BAs'? Possibly, but the fact is that A&D is a subject worthy of study at degree level, but many degrees are still tied to the fantasy that A&D is a purely practical discipline, of no use outside its vocational base. The blame for this lies at the chalk-face: the mix of 'lecturers' who are either quietly seeing out their last years after long careers in industry, or young arts graduates who have never set foot outside the academy, lost in some dream of being 'an artist' and producing yet more 'artists'.

There is an irrational fear among these critics of the academic approach to art and design that it will somehow diminish 'the visual'. In fact, one colleague of mine could never get past this argument, though he could not explain what he meant by it other than "making things look nice". I despaired openly of the fact that I was in charge of a programme that awarded credits towards a degree every time someone made something 'look nice'. Where, I asked, is the knowledge, the contextualisation, the social and cultural awareness, the theory? Theory, it was claimed, is useless: one member of my team who had worked as a designer for thirty years proudly boasted that he didn't know any theory beyond gut instinct ("and how do you teach that?" I asked him, to which he responded that students either had it or they didn't and those that didn't could always become postmen!). A request to my team to revise the reading lists for modules resulted in long lists of what can only be described as coffee table books of, you guessed it, things 'looking nice' that students might like to use as 'inspiration' (i.e. 'copy'). This emphasis on surface aesthetics rather than knowledge and understanding of a discipline, it is suggested, is 'vocational' - what employers want and what students need to become designers.

This, of course, ignores the fact that the majority of our students never will become designers . Even those that will are getting watered down qualifications that fail to compare with their 'equivalents' elsewhere - no way can a substantial number of art and design degrees be called 'degrees'. Indeed, so threatening are these 'degrees' to a design career that they knock on the head any pretensions to being vocational as, if a graduate hasn't found a job within a year their technical skills will be well past their sell-by date. Employability in a skills-based educational environment has a worryingly short half-life making lifelong learning less an ideal and more an economic necessity. Much evidence exists to show that the narrower the curriculum, the less employable, the less adaptable a graduate will be.

We need to ask serious questions in graphic design, if not in HE as a whole. If we see ourselves, simply as producing the next generation of ground-floor designers with the tick-box list of skills required by employers (who as a consequence can save bothering with expensive staff development), we need to stop offering degrees that aren't by any stretch of the imagination comparable to degrees in other disciplines and offer honest, vocational training and call it by its true name. And we need to limit the numbers we take on to these programmes because there is no point in flooding the market. But if we truly want to offer degrees, open to anybody no matter where they might end up, then we need to offer intellectually stimulating curricula that compare favourably (if not enviably) with the curricula being offered in other subjects.

And design is an equal amongst its more 'traditional' university peers: it is one of the most visible (in all senses of the word) contributions to our culture - it tells us, more immediately than other remnants, about the past, holds up a mirror to our present, and helps to shape the future. Designers need the opportunity and ability to contribute to our culture as responsibly and reflectively as possible - something that can only come from a cultural, historical and research-based perspective that purely vocational courses cannot offer.

The two systems, vocational and academic, can operate side by side and neither need be 'better' than the other, just different. This is not about status, but about outcomes and intent. Vocational qualifications are about training to be something. Academic qualifications are about learning about being. The difference is subtle on paper, enormous in its impact on curriculum and delivery. A graduate with a degree in graphic design should be able to become a graphic designer, and much more besides. Art and Design still has a lot of catching up to do before it is accepted as an academic discipline. Many (perhaps most) courses are already there, producing stunning graduates by any definition of the term and, contradicting critics of the academic approach, stunning, thought-provoking, intellectual visual work. But some are still populated by dinosaurs, obsessed with winning prizes, out of touch with both industrial and academic practice, who see teaching as a cosy world of sitting down and telling students how to make something 'look nice' or how things used to be in the old days, and who believe that anything that is not immediately 'vocationally relevant' is a waste of time. That's fine - but not on a degree course, which is about furthering understanding, not regurgitating ancient practices. For them 'research' is selling a painting or designing a leaflet on the side - not examining the role, say, of graphic design in globalisation, or how visual rhetoric has been used to fight wars; the sort of thing universities are supposed to be doing.

The next round of QAA inspections shouldn't be afraid to reclassify 'vocational' degrees of this nature to Foundation Degree or HND status, or criticise the throwbacks who insist on dumbing down academic programmes. Graphic design degrees should be producing intellectuals, thinkers, radicals, individuals - not carbon copy automatons in the image of their creators trained to emulate their tutors and make money for agencies by copying the latest visual trend. It's time to decide what a degree 'means' in art and design.

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www.jonathanbaldwin.co.uk
contains links to my articles and books.

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Books by Jonathan Baldwin

Visual Communication: From Theory to Practice (Winner of 'Best Higher Education Title' at the British Book Awards 2006) by Jonathan Baldwin and Lucienne Roberts Buy from Amazon.com Buy from Amazon.co.uk

More Than A Name: An introduction to branding by Melissa Davis and Jonathan Baldwin Buy from Amazon.com Buy from Amazon.co.uk

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